Privacy Policy

LeadsFlow180 (“we”, “us”, or “our”) provides CRM, marketing, and social publishing tools for businesses. This Privacy Policy explains how we handle information when you use our websites, apps, and related services (the “Service”).

We may collect:

• Account data — name, email, password, workspace details, and billing-related information you provide.
• Customer / CRM data — contacts, leads, messages, notes, media, and other content you upload or connect through the Service.
• Connected accounts — when you connect third-party platforms (for example Facebook, Instagram, LinkedIn, YouTube, TikTok, Google), we receive tokens and profile identifiers needed to publish and manage content on your behalf.
• Usage data — device/browser type, IP address, logs, and product interaction data used to operate and improve the Service.

We use information to:

• Provide, secure, and improve the Service
• Authenticate you and manage workspaces
• Publish and schedule content to platforms you connect
• Process payments and send service communications
• Comply with law and enforce our Terms of Service

We do not sell your personal information.

We may share information with:

• Service providers that help us host, store, email, process payments, or analyze usage (under contractual safeguards)
• Connected platforms you authorize (for example TikTok, Meta, LinkedIn, Google) so we can perform the actions you request
• Authorities when required by law, or in connection with a merger, acquisition, or asset transfer

If you connect TikTok or other social networks, we access only the permissions you grant (such as posting content). Platform data is used to fulfill your requests and is subject to that platform’s own terms and policies. You can disconnect accounts in the Service; revoke access in the platform’s settings as well for full effect.

We keep information while your account is active and as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion of your account data subject to legal retention requirements.

We use industry-standard measures to protect data in transit and at rest. No method of transmission or storage is 100% secure; please use a strong password and limit access to your workspace.

You may update account details in the app, disconnect social channels, and request access, correction, or deletion of personal data by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

We may update this Policy from time to time. The “Last updated” date above will change when we do. Continued use of the Service after changes means you accept the updated Policy.

Questions about privacy: email support@leadsflow180.com or contact us through your LeadsFlow180 workspace.